RETURN POLICY

By purchasing merchandise from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions. 

MADE-TO-ORDER

Most of our items are made-to-order as we do our part to be a sustainable, low waste company. Since these items are made especially for you, they are not eligible for returns or exchanges and are final sale. Please refer to the measurement chart for more information on sizing. 

 

READY-TO-SHIP CLOTHING

Our ready-to-ship clothing is returnable within 24 hours of receipt. "Ready to Ship" means any items that are in-stock and ship immediately from our office. For any such returns please contact our support team within 24 hours of receipt with reasons for your return at info@banudesigns.com

Your purchase should be delivered back to B Anu Designs within 24 hours of receiving your order, if not we will return the item back to you. Items must be unused, unworn, in the original packaging, with the original tags and security tags attached. We reserve the right to reject any items which do not follow these guidelines. All shipping costs are non-refundable and while returning an item, the shipping fee is compensated by the customers. We are not liable for any damages caused to the product during transit. 

If there’s an issue with sizing, all B Anu Designs clothing comes with a margin of about 4 inches to let you loosen/tighten if needed. We have options for our customers to choose any size they want from X small to X Large. You can contact us for advanced customization options.

 

ACCESSORIES

Accessories sales are FINAL for items like shawls, jewelry, and masks and are completely non-refundable

Most of the jewelry is customized according to your needs on special requirements. You can get the same done on our made-to-order page. 

The satisfaction of our customers is supreme to us so don’t hesitate to write to us on info@banudesigns.com for any special doubts or requests. 

Go through our Reviews Page to get insights on our customer experience.